Hot Tub Refresh

A Hot Tub Refresh is a service provided by Clearway Pools to ensure your hot tub water
is sparkling clean, safe and free from any bacteria and hidden microbes that can cause diseases, such as legionella and cryptosporidium. It is the routine we perform to change
your hot tub water from potentially dangerous and murky, to safe, sparkling water and limit the risks of diseases caused by hidden bacteria.

What We Do

Complete Biofilm flush
Rinse and deep clean filter cartridges in Cartridge Cleaner Solution
Clean Scumline
Deep clean cover and remove debris and insects
Clean all accessories – steps, hand rails, cover lifters
Empty all dirty water from hot tub, including from inside the pipes
Deep clean inside of the shell using Surface Cleaner
Visually inspect Exterior parts – jets, buttons/topside, filter housing, water features
Rinse and clean down cabinet
Refill hot tub with clean water
Reset and rebalance chemicals in hot tub
Leave the hot tub sparkling, safe and ready to use (Once it’s heated up to your desired
temperature)

Approximate time taken = 2.5 – 3.5 hours

When is it Reccommended?

A hot tub refresh is recommended to remove biofilm* within the pipes that houses hidden bacteria and microbes that can potentially cause serious diseases. This may be seen as a yellow brown mark around the hot tub shell, small brown flecks in the hot tub water, a plastic-like smell emitting from the water. Sometimes, however, there are no obvious symptoms that Biofilm and it’s harmful bacteria are present, so we recommend the following time approximations between each refresh:

Why is it important?

*Biofilm is a protective layer that grows around harmful bacteria and microbes that live within the
pipes of a hot tub. This protective layer prevents any disinfectant, such as chlorine or bromine,
from reaching the bacteria, allowing them to grow and expand. After a while, the Biofilm layer
breaks away, and some of the bacteria is let out through the pipes and the spa water, and into the
air. If this air is breather in, it can cause nasty diseases such as legionnaires disease, so it’s vital
that your hot tub is refreshed regularly!


Call us now on 0800 193 7665, or send us an email to enquiries@clearwaypools.co.uk , to find out
more about the effects of legionella, or to get your Hot Tub Refresh booked in now!

Testimonials

"Absolutely amazing customer service and very professional helpful staff! I’m very pleased and recommend by my experience here".

Daisy Davis

"Got our hot tub end of last year and fantastic service even till now in purchasing new filters and chemicals. So helpful. Highly recommend".

Danny Parker

“Becky was really helpful and we have had excellent service from the team here. Would definitely recommend”.

Abi Jones

"We have recently done business with Andy at Clearway Pools, highly recommend. Very professional and pleasure to work with".

Faizan Hussain

"Super helpful staff, really friendly, well stocked stores, my go to shop for everything pool & Spa".

Callisto Demor

"Amazing service with the personal touch ..nothing is too much trouble for these guys. Definitely recommend".

Shaun